Personal data protection policy of Borkro Textile Wash Ltd.
All information provided by us is stored and protected in accordance with the highest standards, through strict procedures and rules for personal data protection. A full description can be found here.
The European Union has adopted a document called the General Regulation on Data Protection (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, abbreviated „Regulation“, in order to protect the use of personal data. According to the Regulation, „personal data“ is any information that relates to you and through which you can be identified. The Regulation calls the use of your personal data „processing“ and this may be not only their collection by us when you use the services of the site www.borkro.com (the „services“), but also any other action with them.
Our principles of personal data protection
• Legality and transparency
We process personal data in accordance with the law and in an honest and transparent manner:
a) in order to comply with our obligations to you when we provide you with our services;
b) with your consent, when necessary;
c) for the purpose of legitimate implementation of our activity; or
d) for another lawful purpose.
You decide whether and how to use our services. The registration forms you fill in have marked mandatory fields, without which it is impossible to provide you with the relevant service or part of it, but everything else is decided by you.
• Right to informed choice
• Access to your data
We provide you with reasonable access and the ability to view, correct, supplement, transfer or delete your personal data shared with us. If you want to receive this information – write to us from the email with which you registered with us at [email protected] with your request.
• Limitation of objectives
We use your personal data only for the purposes specified at the time of their collection, as well as for additional, compatible with them purposes, in accordance with the law.
• Data security
In order to protect your personal data from misuse, we apply strict measures to protect the information we store and require the same level of security from our partners to whom we provide it in order to fulfill our obligations to you.
How we use your data
Borkro Textile Wash Ltd. collects and uses your personal information so that we can fulfill our obligations to you as a user of our services. Here are some examples of how we do it:
We use your personal data so that we can fulfill our obligations to you. We need the data so that we can maintain active communication with you in connection with our services. We will contact you via email, phone, social channel or more. In case you do not want to receive such messages in the future, you can cancel by writing to us from the email with which you registered with us at [email protected] with your request.
To ensure that you can use the site of Borcro Textile Laundry Ltd., we maintain accurate contact and registration data, provide comprehensive customer support, offer you services and features that you are interested in.
We take care of the security of your information stored with us. When you interact with us, we are committed to taking reasonable steps to verify your identity.
What data do we collect ?
The personal information we collect from you depends on the services you use and may include the following:
Information you provide directly
Feedback information (such as name, address, telephone number, email address, and other similar contact information).
Demographics – for example, the country you live in, gender, general information about your education.
Other unique identifying information – such as data you provide to us in person, online, by phone or by mail or other customer service channels, answers to questions from user surveys or contests, and additional information we collect to facilitate the provision of our services and to respond to your inquiries.
You are not required to share the personal information we require, although in some cases, if you choose not to share this information, we will not be able to provide you with our services, certain specialized features, or respond to your inquiries effectively.
We do not and will not collect personal data that have to do with religion and ethnicity, political views, health, sexual orientation.
Information from third parties
We receive information from third parties that we believe to be reliable and that is publicly available. Such information is personal information such as name, address, email address, interests and certain demographics.
In order to offer certain services at the corporate level, we receive your company contact details from a specific official of your organization. If necessary, we may use information provided by you or your colleagues, along with information from publicly available and other online and offline sources, to contact you about the services we provide.
We collect your personal data when you use our services or when you communicate with us by phone, e-mail, Skype and all modern ways of communication.
How we protect your data ?
At Borcro Textile Laundry Ltd. we have introduced reasonable technical and administrative measures to protect the personal data we process to ensure that unauthorized persons do not have access to them and prevent their leakage, as well as to ensure their proper use in accordance with the law and for a period in which we legitimately need this data.
How we share your data ?
We only share your personal information like this:
Our service providers are obliged by our legal relations and legal regulations to keep the personal data received from us and are not allowed to use them for purposes other than to perform the services in accordance with our instructions.
Compliance with the law
We may share your personal information if we are required to: (a) respond to duly authorized requests for information from law enforcement, as well as comply with national security and other law enforcement requirements; (b) we comply with a law, regulation, subpoena or court order; (c) investigate and assist in the prevention of security threats, fraud or other criminal or malicious activity; or (d) protect the rights or personal safety of our employees and third parties in accordance with applicable law.
How you can get more information from us ?
Additional data and useful information related to our services can be sent to the e-mail specified by you.
If you do not want to receive additional information by e-mail from us, you can unsubscribe by sending us an e-mail to [email protected]
How we use automatic data collection tools ?
More information on automatic data collection tools can be found at: www.allaboutcookies.org.
• Cookies and personal data
The personal data collected by cookies can only be used to perform specific functions on the site related to the user. Personal data is encrypted to prevent access by unauthorized persons.
• Delete cookies and refuse
Please note that by disabling certain cookies, your access to certain functions and parts of content in Borcro Textile Laundry Ltd. may be restricted.
If you wish to opt out of third-party cookies in connection with advertisements based on your interests, visit www.youronlinechoices.eu/bg
Cookies and social networks
Our website may include features for social networks and channels such as facebook, Linkedin, youtube, instagram or others. These functionalities may collect information about you through cookies, such as your IP address, websites you visit. The rules for processing information through these channels are governed by the rules of the companies that manage them and provide the functionality.
Links to other sites
Exercising your rights and contacting us
You have the right to access all personal data that you have provided to us or that we store for you. You also have the right to request the correction, addition, restriction, transfer or deletion of your personal data, as well as to request clarifications regarding their processing. In certain cases, your request may be rejected on the basis of law, for example, when the provision of information will disclose personal data to another person, or when there is a legal prohibition on disclosing such information.
You can ask us to confirm whether we process your personal data and if the answer is yes, to request access to them. This is done by sending a request to us at the email or address below.
You can ask us to correct your inaccurate personal data or to supplement those we already have.
If we process your data on the basis of our legitimate interest, you have the right to object at any time to the processing of this personal data for this specific purpose.
In certain circumstances, you may ask us to delete your personal data and if the law allows it, we will do so as soon as possible. In this case, we will no longer be able to provide you with our services.
You can ask us to restrict the processing of your personal data. In this case, the relevant data will be marked and can be processed by us only for certain purposes.
In certain circumstances, you may be entitled to receive your personal data provided to us in a structured, frequently used format that can be read by a machine (eg in digital format) and request the transfer of this data to another person, without us impeding this if such a transfer is technically feasible.
If you believe that your personal data rights have been violated, please contact us to see how we can resolve the issue.
You can also contact the local data protection authorities and lodge a complaint with them, especially if you live in a European Union country of residence or at the place of the alleged breach.
In Bulgaria, this is the Commission for Personal Data Protection:
Address: Sofia 1592, Prof. Tsvetan Lazarov ”№ 2
E-mail: [email protected]
Tel: 00359 2 9153518
Email: [email protected]
Borkro Textile Wash Ltd., UIC 115764147
Plovdiv, 57 Nestor Abadjiev Str